Everything to know about Roku amazon prime not working!

Roku amazon prime not working: Amazon Prime has consistently been ranked as one of the most popular streaming services. You can try signing out of your account and then back in to see if that restores the app’s functionality after the update. To use your Roku TV without joining up, go to Settings and select the option. Turn on the gadget afterward. It’ll help. You may watch series, movies, TV shows, and Amazon exclusives. With the release of Roku’s streaming device and smart TVs, you can now use cool apps like Netflix and Amazon Prime Video directly on Roku. Roku was the first company to offer to stream. Here we will discuss more Roku amazon prime not working.

Everything to know about Roku amazon prime not working!

Fix Roku amazon prime not working:

Following are different ways to fix Roku amazon prime not working.

If turning the power supply didn’t solve the problem, check to see if your internet connection isn’t working right.

1: You can see if this is true by going to any website on your phone while connected to the same Wi-Fi network as your Roku TV or by using any other app on your Roku TV.

2: You can try disconnecting the Roku from the connection it is now using and reconnecting it to see if this fixes the issue if you can access the internet on your phone but not on your Roku TV.

3: A connection to the internet that is too slow can sometimes make the Roku device less useful. If this happens, you should do a speed test to see if Roku can run Amazon Prime at a reasonable rate.

4: If the problem is with the internet, you should talk to the internet service company to find out what’s wrong with your connection.

Stop running VPNs:

Step 1: Roku has its Application Store, where users can look through, download, and install apps on their Roku devices.

Step 2: Although Roku doesn’t always recommend it, you can get apps from many places that are not affiliated with Roku.

Step 3: Virtual private networks hide your IP address, and Amazon Prime has content that is only available in certain countries, so Amazon does not accept VPNs.

Step 4: So that Amazon Prime works right on your Roku TV, you must turn off any virtual private networks you have running.

Update Amazon Prime Application:

If the feature stopped working for you, you might be using an older version of Amazon Prime. The Amazon website has a feature that automatically updates. If it isn’t working right, you can update it manually to the most recent version and then restart the Roku. Sign out of your Amazon Prime account and then back in here:

1: If the update doesn’t fix the problem, you can try logging out and then back into your Amazon account. If you do this, you should be able to fix the problem.

2: Go to your Roku TV’s settings menu and choose the “unregistered devices” option. After you’re done with that, you should turn the device back on.

3: After that, open the Prime app on your device and register it by entering the correct login information.

Remove the Amazon Prime Channel:

You’ll need to reinstall Prime Video to fix some problems, but this shouldn’t stop you from using the service. As was already suggested, please turn on the Roku TV again. Once you’re back on the Home Screen, choose the option that says “Streaming Channels,” and then choose the option that says “Search Channels.” Look for Prime Video, and when you find it, click “Add Channel” to add it. Reinstalling the device is needed to clear out any unnecessary cache, install the latest firmware, and fix any problems.

Update Roku Firmware:

Step 1: Sometimes, the firmware on your Roku TV might not be the latest version.

Step 2: All apps will automatically be updated if the device’s firmware is updated.

Step 3: Updates are also good: they eliminate bugs and add valuable new features.

Step 4: If your Roku keeps restarting, you should try updating its firmware. It should make things better.

Step 5: Users should add an auto-update feature to their Roku devices as soon as possible. You can always do it by hand if you don’t have access to that.

The factory settings for Roku:

1: By putting your modem back to its factory settings, you have already done what you need to fix most of the problems you are having right now.

2: It’s not hard to do, but if you do it, you’ll lose all the channels you’ve added and any content or settings you’ve downloaded or saved.

3: This should always be your last option if none of the other things you’ve tried have worked.

4: If your Roku remote is broken, or you’ve lost it, you can reset the device even if you don’t have the remote. It is essential to remember.

5: To get to the main menu of your Roku, press the “Home” button on the remote.

6: After you choose “Factory Reset,” click “Factory Reset everything” to confirm your choice.

7: After entering the code shown on the screen, you’ll have to wait for your device to restart before moving on.

You can reach Support:

Step 1: If none of the previous solutions worked, please get in touch with Roku’s customer care.

Step 2: On their Support Page, you will see a list of user-reported issues from which you can select your own.

Step 3: After making a selection, you can read supplementary articles on a variety of themes.

Step 4: If you are still experiencing difficulty, you can receive additional assistance by selecting the “Need more help” button, which will provide you with two options.

Step 5: Click the “Email” button, fill out the forms, and then click the “Send” button at the bottom of the page to send an email from this website.

How do I use my Roku to watch videos from Amazon Prime Video?

If you use Roku TV to test your internet speed, you should be able to download at least 1 mb/s, and the signal strength level for Prime Video videos should be “Excellent.” Amazon recommends a download speed of at least one megabit per second for standard-definition streaming. According to some sources, a download speed of 5 Mbps is required to watch a high-quality video. You’ll have to put up with this if you want to watch stuff online.


It could happen if someone with access to your account changes the password. After uninstalling Prime Video, you should delete all of its files. It would help if you first uninstalled the software. It will change your current settings to remove anything preventing the app from a fully automated operation on your device. Changing your account password may prevent others from using the app if someone changes your password. From the above, you will be able to know roku amazon prime not working.


Why Roku amazon prime not working?

The Roku app for Amazon Prime Video is compatible with all the most recent Roku models. Roku 2, Roku 3, Express, Roku Express+, and Streaming Stick.

Which Roku devices are no longer supported or given software updates?

Roku will stop customer service for Roku streaming media player models 2400 through 3100 after June 24, 2020. You can still stream Hulu on these older Roku devices until the service is updated.